Perceived Supervisor Support on Employee Commitment: mediating role of Employee Engagement in the Apparel sector in Sri Lanka

Abstract

Employee engagement serves as a mediator in the research to explain how perceived supervisor support impacts employee commitment in Sri Lanka’s apparel sector. The sample was ambitious, consisting of 400 employees from different dimensions — team members, team leaders, group leaders and executives — each from a different organizational level. Through this distribution, it provided a wide picture on how supervisor support is perceived and its relationship with employee engagement and commitment in various hierarchal levels. The sample had a 100% response rate and the findings that were derived are robust, very much representing the target population. The find demonstrates that high supervisor support really has a positive effect on employee engagement that subsequently leads to greater employee commitment. What are the implications for managers to foster dedication of employees? The study emphasizes that supervisors play a key role in fulfilling this task and suggests future work that expands the sample or studies other sectors to verify these results in more contexts.