dc.description.abstract |
"The Electronic Warranty Management System is an innovative solution that leverages NLP, ML, QR scanning, blockchain, and encryption to modernize the warranty management process. Customers need help with warranty claim documentation in today's digital age. Most available warranty management systems need to be updated and improved in their service range, making it difficult for small customers to use them. Therefore, the author aims to design, implement, and evaluate a plan that covers a globally accessible system for the warranty sector.
This project significantly contributes to the problem domain by streamlining the warranty management process and offering a secure and efficient solution for managing electronic warranties. Implementing NLP and ML allows for intelligent and automated warranty claims processing, reducing manual effort and increasing efficiency. QR scanning technology provides quick and easy access to product information and warranty status. Blockchain integration enhances the security and tamper-proof nature of warranty records, while encryption ensures the confidentiality of sensitive information." |
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