Travel Planning and booking on the web has become one of its most commercial use. With rise of the web 2.o user generated reviews, comments and reports about their travel experiences play an increasing role as information ...

Customer satisfaction has become a vital component of any organization where serving customers as they desire becomes the first step in making new businesses succeed. Interaction with the customers to clarify their ...

Academic search engines typically capture the statistical properties of text rather than the linguistic structure. Depending on the interested research area, a researcher needs to read a lot of related literature articles ...