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The key objective of this research study is to identify the possibility of committed
delivery deviations due to process failures within the apparel manufacturing process.
Primarily author is focusing on a XYZ company domain which is established in Sri
Lankan apparel manufacturing and exporting industry. Being able pre-judge on
delivery deviations generates a competitive advantage considering the aggressive
nature of the current business environment. Such advantage will allow to utilize
business resources of XYZ in the optimum manner and maintain a positive customer
relationship as well.
As per the investigation done within this research study, author was able to identify key
factors which has a direct impact on the planned production end date deviation.
Predominantly author’s key focus was to filter out factors which is within the initial
phase of the process when the production is initiated and also factors which can be
optimized as per the requirement of the manufacturing process. In deriving most
influential factors, a comprehensive literature review is done via referring multiple
studies from diversified domains. Based on such basis and a study on the apparel
manufacturing process, most influential features are identified to evaluate whether
delivery commitments can be achieved. Across the study, the hypotheses were
developed in relation to these identified variables. Furthermore, a conceptual
framework is designed for the identified variables to reflect the relationships and
dependencies of each variables and the outcome of it.
To progress on the study on XYZ company, PO wise order details are extracted on the
variables and the outcomes based on past order placements and trained models using
related theories. For the construction of models, a statistical approach was followed
which covers the areas of predictive modelling, classification techniques, supervised
unsupervised learning etc. Upon which, with the usage of software tools and techniques
of R language based R Studio platform, model deployment was completed.
Within the study, all identified parameters signifies how an order has processed through
the activity sequence of the business to ensure the order is delivered as per the
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committed time period. The variables represents all key corners of the business process
with inclusive of quality assurance, sampling, technical, skill allocation, process
adherence etc.
Ideally, the developed model is adopted to the XYZ business domain entailed with a
process driven manufacturing environment which the specified variables are applicable
and analyzed to identify possible deviations on delivery commitments. Such ability will
enhance the transparency of the business process and foresee to take preventive
measures to avoid failures in the critical process activities. In such manner, such
solution will strengthen the XYZ company managements’ capability to ensure a healthy
customer relationship while avoiding additional cost incurred due to on time delivery
failures within the business as well. " |
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