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A comprehensive citizen engagement framework for effective resolution of public complaints in cities

Pathmanathan, Prassanna; Poulier, Ryan (IEEE, 2017)

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Author
- Pathmanathan, Prassanna (1)
- Poulier, Ryan (1)
Subject
- Citizen engagement (1)
- Complain management (1)
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Date Issued
- 2017 (1)
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