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Browsing by Subject "Customer Satisfaction"

Browsing by Subject "Customer Satisfaction"

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  • Help desk management system 
    Senanayake, Mithila Peshani (2017)
    This project has been established to fulfil the need of a new help desk management system for one of a leading IT Companies in Sri Lanka, which is mainly focused on selling Desktop Computers, Laptop Computers and Printers ...
  • Measuring customer satisfaction using vocal emotion recognition for Sinhala language 
    Ranathunge, Thisari Savidya (2021)
    " In a competitive market world, organizations try to form good customer relationships to improve their sales by improving customer satisfaction. Most of the conventional methods to measure customer satisfaction are ...
  • Sent-AL : Sentiment Analysis for Sri Lankan Telecommunication Companies 
    Peiris, W. H. D (2021)
    " Telecommunication industry is one of the largest industries in a country. In the present, Almost every adult uses the services from telecommunication companies. In Sri Lanka, the key players of the telecommunication ...