Browsing by Subject "Customer Churn Prediction"

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Churn Prediction Framework for Telco Using Machine Learning

Rajapaksha, Nushan (2024)

"The telecommunication industry faces a significant challenge in retaining customers due to the increasing competition and customer choice. This research addresses this issue by developing an innovative hybrid machine ...
Enhancing Customer Churn Prediction with Explainable AI, Interactive Dashboard Analytics, and Personalized Retention Strategies in ECommerce

De Alwis, Sanjula (2025)

Customer churn in online retailing is therefore a complex issue going beyond the binary classification approach needing join frameworks integrating predictive precision, time-oriented forecasting, comprehensibility and ...
Predictive Banking: a Deep Hybrid Customer Churn Prediction Model for Enhanced Customer Retention

Warnakulaarachchi, Claudia (2024)

"Customer churn also known as customer attrition is a phenomenon where customers or subscribers of a service, or product cease their relationship with the organization. Customer churn can occur for various reasons, including ...

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